Frequently Asked Questions

Everything you need to know about shopping with Essentials 360.

What is your standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental US, while international shipping varies by location.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number and zip code, and follow the instructions to print your prepaid shipping label.

How can I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

What payment methods do you accept?

Essentials 360 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I track my order in real-time?

Yes. Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.